*Last Updated 4th August 2023
At www.joafrances.com, we are committed to taking reasonable steps to protecting your privacy. We only use the information we collect about you to maximise the paid and unpaid services that we provide to you. Joa Frances respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Terms and Conditions carefully. You may change your details at any time by advising us in writing via email.
Your Materials and Contributions
By submitting a comment, photo, video or other materials onto any website or platform owned or maintained by us, including but not limited to the online software platforms and social media that we use to distribute our products, services, courses and related materials. You agree that once shared via any of our platforms we have ownership and commercial license to republish your submission in whole or in part unless you explicitly state in writing that we may not do so at the time and with said submission. You have no right to privacy by accessing our Courses or related materials, and we reserve the right to disclose your participation in the same.
You must own the copyright to any images you use in our Course or related materials. You grant us a commercial license to any image(s) you submit to us by default, such as a Facebook (social media) profile photo or other profile image you voluntarily provide in accessing the Course, or that you provide voluntarily upon our request. Such a default or voluntary release of your image and likeness may be used for any reasonable future business use.
Notification of Use
We are not obligated to notify you or anyone else on your behalf of our use in our own publications of photographs or other images that you submit to us by default or voluntarily.
It is your responsibility to secure your username and password from theft or any other means of unauthorised use. We do not store any whole credit card numbers or payment information, these are processed via third party processors such as Stripe, Square, Afterpay or Paypal. By utilising these payment processors to gain access to the Course, you indemnify us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third party payment processor’s applicable terms and conditions of use.
You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by legal jurisdiction. However Joa Frances will take reasonable actions to comply with ethical use of confidentiality.